When it comes to company phone number, there are a lot of options out there. You can have a local number, or you can go with an 800 number. But what about call center automation? Is that a good option for your business?
Calls Sound Choppy? How to Test and Fix It If you’re noticing choppy sound or other quality issues when making calls with your VoIP service, don’t worry – you’re not alone. Many people are reporting these same problems. In this article, we’ll show you how to test and fix the issue. What could be causing […]
BYOD: Advantages and Disadvantages Bring your own device, or BYOD, is a policy that allows employees to bring their personal devices to work and use them for work purposes. This can include laptops, smartphones, and tablets. BYOD policies have become increasingly popular in recent years, as they offer many advantages for both employees and businesses. […]
What is Customer Experience? When it comes to business, customer experience is everything. If customers have a bad experience with your company, they are likely to never do business with you again. On the other hand, if customers have a good experience, they are likely to be loyal customers for life. In this blog post, […]
What to Look for in VoIP Customer Service & Support When it comes to choosing a VoIP service provider, customer service and support are key. After all, you want to be sure that you can get help when you need it. In this blog post, we will discuss what to look for in VoIP customer […]
